Where we work

Our programmes serve a wide range of communities, from those living in remote rural villages to small towns to slums.
WaterAid/ Adam Ferguson

Delhi office

With a population of 16.75 million, Delhi is the fastest growing city in India. Driven by migration and population growth, Delhi has been adding approx 1,000 people every day for many years. But the city has been unable to match the provision of housing and basic amenities with its rapid pace of growth. Consequently, the number, size and density of Delhi’s ‘informal settlements’ or slums has steadily increased. Nearly 52 per cent of Delhi’s slum dwellers are without basic services like water, electricity, sanitation, sewage system and proper housing (Census 2011).

WaterAid India started its operation in Delhi in 2008 to address urban WASH issues with the support from four grass-root organisations. The project “Swachch Dilli, Swasth Dilli” (Clean Delhi, Healthy Delhi) aims to enable increased access to WASH by addressing the delivery bottlenecks. The project supports communities to manage and monitor WASH services and service providers, and organise themselves as collectives who can demand for improved WASH services from the government.

The approach used demonstrates to local government and service providers an effective and replicable model of delivering WASH in the urban Delhi context. Using these models as evidence, WaterAid India and partners influence change in the practice and policies of the government to ensure delivery of basic services to the poor.

The programme supports government capacity to respond to increased WASH demand and to institutionalise citizen monitoring of services. Neglected issues such as menstrual hygiene management and issues related to the livelihoods of manual scavengers and sanitation workers are also addressed through this project.
In Delhi, at present we have presence in eight districts through five non-governmental organisation partners.

WaterAid India has also signed an agreement with Samajik Suvidha Sangham (SSS), Mission Convergence, Government of NCT of Delhi, as a technical agency to strengthen its WatSan component and promote hygiene education in the entire catchment area of Mission Convergence.

  • We have reached 53789 people with water, 36415 with sanitation and 185163 with hygiene from April 2014 to September 2015.

Water fact

2,300 people die every day from water-related diseases.

Clean, safe drinking water is scarce. Yet, we take it for granted and waste it.